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The Call Center Handbook (Paperback, 2nd) Loot Price: R1,807
Discovery Miles 18 070
Repayment Terms: R169 pm x 12*
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The Call Center Handbook (Paperback, 2nd): Keith Dawson

The Call Center Handbook (Paperback, 2nd)

Keith Dawson

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Loot Price R1,807 Discovery Miles 18 070 | Repayment Terms: R169 pm x 12*

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Expected to ship within 12 - 17 working days

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

General

Imprint: CMP Books
Country of origin: United Kingdom
Release date: March 2007
First published: March 2007
Authors: Keith Dawson
Dimensions: 229 x 152 x 16mm (L x W x T)
Format: Paperback
Pages: 284
Edition: 2nd
ISBN-13: 978-1-57820-019-1
Categories: Books > Computing & IT > Computer communications & networking > General
LSN: 1-57820-019-9
Barcode: 9781578200191

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