A must read for everyone involved in or affected by conflict. The
Crossroads of Conflict: A Journey into the Heart of Dispute
Resolution argues that all conflicts are "cross-roads" and
catalysts for learning, evolution, growth, and wisdom. It shows how
to locate the root sources of conflict and remove the barriers to
reconciliation, collaboration, and community. Ken Cloke's unified
theory for resolving conflict is ground-breaking and destined to
become a cornerstone of the future of dispute resolution.
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