When patient meets doctor, as well as engaging in a transaction
with a clinical purpose, they react to one another as people. Their
personalities and ability to make relationships in general also
affect the professional interaction. As with other relationships,
things can go wrong. The outcome of a consultation may not then be
what was hoped for or intended on either side. What may be lost, or
not even achieved, is a sense of working with one another - hence
the 'problem patient' or 'quack doctor'. This book describes the
factors that may complicate the clinical transaction between
patient and doctor, emphasising and explaining the influence of
often unconscious personal aspects. This is encompassed within a
readily applied and concise model, which yields a fresh analysis
and understanding. The insight gained can help doctors, within
their own consultational styles, to better manage their interaction
with patients. Plentiful clinical case vignettes illustrate this
approach to understanding and managing clinical transactions and
will be welcomed by clinical students and doctors in training, as
well as by their trainers.
General
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