Problems with Patients - Managing Complicated Transactions (Hardcover)

When patient meets doctor, as well as engaging in a transaction with a clinical purpose, they react to one another as people. Their personalities and ability to make relationships in general also affect the professional interaction. As with other relationships, things can go wrong. The outcome of a consultation may not then be what was hoped for or intended on either side. What may be lost, or not even achieved, is a sense of working with one another - hence the 'problem patient' or 'quack doctor'. This book describes the factors that may complicate the clinical transaction between patient and doctor, emphasising and explaining the influence of often unconscious personal aspects. This is encompassed within a readily applied and concise model, which yields a fresh analysis and understanding. The insight gained can help doctors, within their own consultational styles, to better manage their interaction with patients. Plentiful clinical case vignettes illustrate this approach to understanding and managing clinical transactions and will be welcomed by clinical students and doctors in training, as well as by their trainers.

General

Imprint:	Cambridge UniversityPress
Country of origin:	United Kingdom
Release date:	July 1994
First published:	1994
Authors:	Kingsley Norton • Samuel Peter Smith
Foreword by:	Paul Freeling
Dimensions:	229 x 152 x 14mm (L x W x T)
Format:	Hardcover
Pages:	194
ISBN-13:	978-0-521-43043-2
Categories:	Books > Medicine > General issues > Health systems & services > General practice Promotions
LSN:	0-521-43043-7
Barcode:	9780521430432

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