Having gained unique access to California prisoners and corrections
officials and to thousands of prisoners' written grievances and
institutional responses, Kitty Calavita and Valerie Jenness take us
inside one of the most significant, yet largely invisible,
institutions in the United States. Drawing on sometimes startlingly
candid interviews with prisoners and prison staff, as well as on
official records, the authors walk us through the byzantine
grievance process, which begins with prisoners filing claims and
ends after four levels of review, with corrections officials
usually denying requests for remedies. Appealing to Justice is both
an unprecedented study of disputing in an extremely asymmetrical
setting and a rare glimpse of daily life inside this most closed of
institutions. Quoting extensively from their interviews with
prisoners and officials, the authors give voice to those who are
almost never heard from. These voices unsettle conventional wisdoms
within the sociological literature for example, about the
reluctance of vulnerable and/or stigmatized populations to name
injuries and file claims, and about the relentlessly adversarial
subjectivities of prisoners and correctional officials and they do
so with striking poignancy. Ultimately, Appealing to Justice
reveals a system fraught with impediments and dilemmas, which
delivers neither justice, nor efficiency, nor constitutional
conditions of confinement.
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