CharlZs outlines a fundamental methodology for crisis negotiation,
as it occurs for law-enforcement officers trained in crisis
intervention. When the Shooting Stopped systematically examines the
process of negotiation, dissecting the conduct of meaningful
discourse, use of language, and use of the collaborative team
process. Using case data on a school hostage negotiation, CharlZs
reveals the underlying communication processes at work in crisis
negotiation. When the Shooting Stopped is a key resource for
criminal justice professionals, law enforcement personnel, and
family counseling psychologists alike.
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