In explaining non-court dispute resolution processes and in
managing the mediation process carefully, mediators need awareness,
empathy and a high level of knowledge and skills. Lisa Parkinson's
definitive mediation textbook has been brought up to date to
incorporate new developments in Family Justice and in mediation
theory and practice. It is an authoritative and practical guide
which not only explains the principles and process of family
mediation but also places it in the context of a changing family
justice system and its interaction with other professionals and
processes. The text is supplemented by appendices containing key
sample documentation. As such it remains the authoritative book in
its subject area and essential reading for all mediators.
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