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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Hardcover, 3rd edition) Loot Price: R5,486

Discovery Miles 54 860

Repayment Terms: R514 pm x 12*

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The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Hardcover, 3rd...

The Call Center Dictionary - The Complete Guide to Call Center and Customer Support Technology Solutions (Hardcover, 3rd edition)

Madeline Bodin

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Loot Price R5,486 Discovery Miles 54 860 | Repayment Terms: R514 pm x 12*

Expected to ship within 12 - 17 working days

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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

General

Imprint:	Crc Press
Country of origin:	United Kingdom
Release date:	August 2017
First published:	2002
Authors:	Madeline Bodin
Dimensions:	229 x 152mm (L x W)
Format:	Hardcover
Edition:	3rd edition
ISBN-13:	978-1-138-41233-0
Categories:	Books > Reference & Interdisciplinary > Encyclopaedias & reference works > Reference works > General Books > Business & Economics > Business & management > Sales & marketing > Customer services Books > Professional & Technical > Electronics & communications engineering > Communications engineering / telecommunications > General
LSN:	1-138-41233-3
Barcode:	9781138412330