Human resource strategies for organization development include
team-building methods to improve communication and reduce
interpersonal conflict among university administrators. London
describes the formation of a team of top administrators who focus
on how to resolve conflict, develop employees, and involve them in
decision making. The book considers performance problems such as
marginal performance and abusive managers. It describes methods for
enhancing attention to employee development through appraisal and
feedback. New techniques such as the ratingless appraisal and 360
degree feedback are covered. Overall, it shows how to maintain and
enhance organizational vitality in an environment of tight
resources and external pressures.
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