Performance measurement and management control are critical
components of improving organizational performance. But,
researchers have historically had little success in determining the
specific actions that lead to superior performance. After several
decades of research in this area, we have few clear conclusions.
But, recently researchers have provided some clarity. Managers and
researchers have more carefully collected and analyzed data to
better understand the most effective management control and
performance measurement mechanisms to drive and measure superior
organizational performance.
This book contains a compendium of some of the excellent papers
presented at a workshop on Performance Measurement and Management
Control: Superior Organizational Performance in September, 2003.
Sponsored by the European Institute for the Advanced Study in
Management (EIASM) and held in Nice, France, this workshop
attracted leading scholars on management control and performance
measurement from around the world. The contents of this book
represent a collection of leading research in management control
and performance measurement and provide a significant contribution
to the growing literature in the area.
The primary questions relate to the specific managerial actions
that can be taken to drive superior organizational performance and
the most appropriate measures of long term organizational success.
The papers in this volume address these questions using a variety
of research methods. Experimental, analytical, empirical, and field
studies are all used to explain how management control and
performance measurement can aid in the implementation of strategy
and the improvement oforganizational performance. The approaches
are used in both for-profit and not-for-profit organizations.
We are hopeful that this book will continue the search for
additional understanding and development in performance measurement
and management control and provide guidance for both academics and
managers as they work toward improving organizational
performance.
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