Fully revised and updated since its first publication in 2011 to
encompass further appalling instances of wilful blindness: Grenfell
Tower, Carillion, Harvey Weinstein, Windrush and many more
'Entertaining and compellingly argued' Sunday Times 'A tour de
force of brilliant insights' Philip Zimbardo 'A polemic against the
dangers of docility and "groupthink" in every walk of life' Books
of the Year, Financial Times 'Writing in clear, flowing prose,
Heffernan draws on psychological and neurological studies and
interviews with executives, whistleblowers and white-collar
criminals' New York Times 'An engaging read, packed with cautionary
tales ... Heffernan shows why we close our eyes to facts that
threaten our families, our livelihood, and our self-image - and,
even better, she points the way out of the darkness' Daniel H.
Pink, author of Drive and A Whole New Mind Why, after every major
accident and blunder, do we look back and ask, how could we have
been so blind? Why do some people see what others don't? And how
can we change? Drawing on studies by psychologists and
neuroscientists, and from interviews with business leaders, whistle
blowers and white collar criminals, distinguished businesswoman and
writer Margaret Heffernan examines the phenomenon of wilful
blindness, exploring the reasons that individuals and groups are
blind to impending personal tragedies, corporate collapses,
engineering failures - even crimes against humanity. We turn a
blind eye in order to feel safe, to avoid conflict, to reduce
anxiety and to protect prestige. It makes us feel good at first,
with consequences we don't see. But greater understanding leads to
solutions, and Heffernan shows how - by challenging our biases,
encouraging debate, discouraging conformity, and not backing away
from difficult or complicated problems - we can be more mindful of
what's going on around us and be proactive instead of reactive.
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