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Client Science - Advice for Lawyers on Counseling Clients through Bad News and Other Legal Realities (Paperback)
Loot Price: R1,764
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Client Science - Advice for Lawyers on Counseling Clients through Bad News and Other Legal Realities (Paperback)
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Lawyers know that client counseling can be the most challenging
part of legal practice. Clients question and often resist the
complexities and uncertainties inherent in law and legal process.
Honest advice from the lawyer can make a client doubt his or her
allegiance and zeal. Client backlash may be directed at the lawyer
who communicates bad news. Thus, the lawyer may feel torn between
the obligation to clearly inform a client about weaknesses in legal
positions and fear of damaging the client relationship. Too often,
the lawyer struggles to counsel a particularly difficult client,
but to no avail.
Client Science is written to provide insight and advice to lawyers
on how to more effectively communicate with their clients with
regard to legal realities and difficult decisions. It will help
lawyers with the always-difficult task of delivering "bad news,"
which will result in better-informed and thus more satisfied
clients. The book explains applicable social science research and
insights and translates them into plain language relevant to legal
practice and client counseling. Marjorie Corman Aaron offers
specific suggestions related to a lawyer's ordering, timing,
phrasing, and type of explanation, as well as style adjustments for
the lawyer's voice, gesture, and body position, all to impact
client counseling and to improve the lawyer-client relationship.
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