This book was developed after years of teaching interviewing skills
to thousands of investigators, inspectors, police officers, and
other people who need to learn information from others. The book
teaches a technique that uses inherent skills to maximize success
in obtaining information. The key to interviewing is versatility in
the interviewer to adapt to the person being interviewed. Our
biggest enemy is our ego and our greatest asset is our ability to
show empathy for the unlovable. This book sets a continuum for
success. If we only had to interview people we liked, it would be
an easy task. Unfortunately, we often have to interview those we
don't like.
General
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