Students, newly qualified and diffident teachers faced with
challenging behaviour in secondary classes will welcome this
accessible resource at a time when the public is focused on poor
behaviour and conflict in schools. It will help teachers reduce
conflict by developing positive relationship with pupils, creating
a calm environment and using non-confrontational communication
skills. It also outlines an empathetic approach to understanding
and managing disruptive behaviour and defusing aggression. Finally,
it includes curriculum ideas and there are techniques to enable
teachers to minimize stress, conserve energy and remain calm.
Throughout, the emphasis is on the practical detail of how to
improve teaching skills and pupil behaviour.
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