The authors evaluated usability of digital libraries and selected
BTH digital library system as a case study. As BTH offers a lot of
e-resources but users still feel difficulty in accessing these
e-resources and services. The goal of this research study is to
explain the importance of usability in digital libraries and as
well to measure user satisfaction level regarding usability of BTH
digital library system. These problems are identified by using
different usability evaluation techniques with different criteria
and possible suggestions for improvements have been given in this
research work. Usability testing (Think aloud protocol) and
usability inquiry (questionnaires, interviews) methods were used in
usability evaluation of BTH digital library system. Usability
evaluation has been done by selection of different usability
evaluation criteria namely Satisfaction, Memorability,
Learnability, Efficiency, Effectiveness, Aesthetic, Reliability,
Simplicity, Visibility, User Friendly, Relevancy and Easiness.
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