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Critical Dialogues in Higher Education (Hardcover)
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Critical Dialogues in Higher Education (Hardcover)
Series: Contemporary Issues in Conflict Management and Dialogue
Expected to ship within 12 - 17 working days
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This book is designed to support individuals, particularly in
higher education settings, gain knowledge and skills related to
critical dialogues that support effective conflict management.
Higher education institutions and its stakeholders such as faculty,
staff, students, and administrators are often perceived for their
proclivity to foster debate. This book is not about how to
facilitate debate, but rather, dialogue, which if managed well, can
lead to positive growth, learning outcomes, and increased
productivity. Dialogue as a method for effective conflict
management is an underutilized method of communication. Contents of
the book include modules that address communication skills,
conflict management styles, working in small groups or teams, how
to facilitate change, and research-based resources and references
for conflict management.
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