Rational thought according to Levinas has the merit of making
the world lucid and controllable. But at the same time it strips
things and people of their identity and incorporates them in a
homogenized rational order. Illusory, but nonetheless oppressive.
Rationality's totalitarian character can provoke resistance and
grief with people who are enlisted by it. This can lead to a
shameful confrontation in which the thinker is being confronted
with his victim's resistance and sees himself and his thinking made
questionable. By proceeding along this route, thinking can be
brought to self-criticism and to revision of standpoints.
This description by Levinas of rational thinking shows
similarity to what managers do in organizations. They make their
business controllable, but at the same time with their planning and
schemes they create a totalitarian straitjacket. This similarity
suggests that also the reactions to imperialistic rationality from
Levinas' description ought to be found in organizations. Is it
indeed possible to indicate there the kind of resistance and grief
Levinas speaks about? Does that give rise to confrontations between
managers and their co-workers who are supposed to subordinate to
their schemes? Do managers then feel shame? And do those shameful
confrontations consequently lead to self-reflection and change?
Desk research suggests that the above elements are partly to be
found in the literature of management theory. Interviews with
managers show that Levinas' line of thought can also be found in
its completeness within organizations. At the same time it becomes
clear that becoming conscious of the elements of that line of
thought - that rationality is all-conquering, that it provokes
resistance, that that can lead to shame as well as to a new
beginning - this is a difficult path to travel. The related
experiences are easily forgotten and sometimes difficult to
excavate. Translation of Levinas' thinking into terms of management
and organization can help us spot them where they play their role
in organizations.
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