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Microsoft Dynamics CRM 2016 Customization - (Paperback, 2nd Revised edition)
Loot Price: R1,241
Discovery Miles 12 410
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Microsoft Dynamics CRM 2016 Customization - (Paperback, 2nd Revised edition)
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Total price: R1,251
Discovery Miles: 12 510
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Use a no-code approach to create powerful business solutions using
Dynamics CRM 2016 About This Book * Latest guide on customizing
your system using various features in Dynamics CRM 2016; * Highly
practical, example-rich guide that gives you power to bend Dynamics
CRM to maximize profits in your organization; * A no-code guide
that is easy to follow for even non-programmers Who This Book Is
For If you are new to Dynamics CRM or a seasoned user looking to
enhance your knowledge of the platform, then this book is for you.
It is also for skilled developers who are looking to move to the
Microsoft stack to build business solution software What You Will
Learn * Configure Outlook to integrate with your Dynamics CRM
online instance * Manage the existing application structure by
understanding how to extend and/or modify the modules and update
the navigation * Find out how to use different entity views in
order to get a 360-degree view of customer data * Map modern
business processes to the platform to enhance the user experience *
Use different Dynamics CRM processes such as dialogs, workflows,
actions, and business process workflows * Use internal and external
social data to enhance the user's ability to make the right
decisions * Dive into generic administration options such as
managing configuration and customization to become a power user In
Detail Microsoft Dynamics CRM is a Microsoft solution to satisfy
the various needs of customer relationship management and is
already equipped to be flexible to meet the needs of businesses.
With Microsoft Dynamics CRM 2016, many new features were added for
social, marketing, sales, and integration with other tools. These
features add many dimensions to customization. This book will not
only showcase how CRM can be customized, but will also be your
guide on how the latest advancements in Dynamics CRM 2016 can be
used to benefit your business. You will learn how to enhance the
functionality of Microsoft Dynamics CRM 2016 and use it to serve
different businesses of various scales. You will see how to get
ready to customize CRM and then quickly move on to grasp the CRM
app structure, which will help you customize Dynamics CRM better.
You will find out how to customize CRM for sales, service,
marketing, and social. We'll also show you how CRM 2016 can be
seamlessly embedded into various productivity tools, and how to
customize CRM for machine learning and contextual guidance.
Finally, we'll also cover the latest advancements in CRM's mobile
capabilities and its complete offline support so you can better
customize it. Style and approach Microsoft Dynamics CRM is a
Microsoft solution for various needs of customer relationship
management and is already equipped to be flexible to some extent as
per the needs of the business. With Microsoft Dynamics CRM 2016,
many new features for Social, marketing, sales, integration with
other tools are added. These features add many dimensions to
customization. This book will not only showcase how CRM can be
customized but will also be a guide on how latest advancements in
Dynamics CRM 2016 can be used for the benefit of your business.
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