An important part of every manager's job is changing people's
behavior: improving someone’s performance, helping them better
manage relationships with colleagues, or sometimes even stopping
them doing something. Yet, despite the fact that changing people's
behavior is such a fundamental skill for managers, there is little
in the way of systematic support for them to go about it. This book
changes that, revealing simple but powerful techniques for changing
behavior that experts from a range of disciplines have been using
for years. Drawing upon proven methods from psychology,
psychotherapy, and behavioural economics, it presents a
comprehensive toolkit that managers can use to improve the
performance of staff and address some of the most common challenges
they face. With a new foreword and three new chapters, this revised
edition expands on the original by showing how organisations and
leaders have used the techniques presented in it, how these methods
have become even more relevant in the post-pandemic world, and how
it has been applied the broader challenge of workplace culture
change. Finally, supplementary videos add detail to this new
content, with examples and explanations presented by the authors.
Videos via app: download the SN More Media app for free, scan a
link with play button and access videos directly on your smartphone
or tablet.
General
| Imprint: |
Palgrave Macmillan
|
| Country of origin: |
Switzerland |
| Release date: |
July 2023 |
| First published: |
2023 |
| Authors: |
Nik Kinley
• Shlomo Ben-Hur
|
| Dimensions: |
235 x 155mm (L x W) |
| Pages: |
265 |
| Edition: |
2nd ed. 2023 |
| ISBN-13: |
978-3-03-129339-9 |
| Categories: |
Books
Promotions
|
| LSN: |
3-03-129339-8 |
| Barcode: |
9783031293399 |
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