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Claimant or Client? - A Social Worker's View of the Supplementary Benefits Commission (Hardcover)
Loot Price: R3,122
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Claimant or Client? - A Social Worker's View of the Supplementary Benefits Commission (Hardcover)
Series: National Institute Social Services Library
Expected to ship within 12 - 17 working days
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Originally published in 1973, the aim of this book was to consider
the relationship of a vital element in our social security system,
the Supplementary Benefits Commission, to the personal social
services, in particular to social work. Notions of 'entitlement'
and 'rights' in means-tested benefit schemes are examined in
relation to those claimants, including unsupported mothers and the
so-called 'voluntary unemployed', who present particular
difficulties to those administering the scheme. For many who claim
supplementary benefit their only need is prompt, efficient
financial service. For a few, their financial need is inextricably
bound up with complex social and psychological difficulties. For
such cases, the civil servants who administer the British
Supplementary Benefits scheme need skill beyond that normally
expected of such persons and their relationship with the social
workers who are, or should be, in touch with such claimants becomes
crucial. The book considers some of the underlying ethical issues,
in particular the tension between equitable and individualised
justice, involved in the exercise of discretion. It describes the
structure and organisation of the Supplementary Benefits scheme and
analyses the roles of officials that bear on welfare. It also
examines the current situation with regard to the selection and
training of officials and discusses the attitudes of social workers
to officials. This work, drawing on the unique experience of the
author as the first Social Work Adviser to the Supplementary
Benefits Commission, was the first study of its kind to be
published in this country and would be of great value to all
students and teachers of social work at the time as well as to a
wide readership of social scientists.
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