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Innovations in Legal KM (Paperback)
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Innovations in Legal KM (Paperback)
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The discipline of knowledge management (KM) continues to evolve
along with our ability to record larger and more varied kinds of
information than ever before. Since its inception in the 1990s, it
has passed through several stages, quickly becoming a credible
field, and now an integral part of major businesses worldwide. Now,
many have started to argue that KM is undergoing resurgence,
possibly even transforming into KM 3.0, thanks to developments in
artificial intelligence (AI). And, while AI has been around for
many years, it has become a buzzword in the industry as questions
loom over what it could mean for the labor market of the future.
Adoption has been relatively slow in the legal profession, owing in
part to its conservative nature, individual-focused training and no
real incentive to overhaul the hourly billing model1. When in-house
legal teams can exceed 1,000 people, sharing and reusing knowledge
can easily become inefficient, with counsel often needlessly paying
for the same research twice. Global intelligence software leader
Comintelli estimates that $8.5 billion per year is lost between
Fortune 500 companies alone on poor KM2, up from $31.5 billion in
20043, suggesting a recent rise in the number of firms embracing
the concept. Despite this, there are still challenges posed to the
legal world, and sharing insight is more vital than ever, not only
within companies but between them. Innovations in Legal KM explores
the endeavors of various legal firms - the problems they have
faced, and the solutions they have developed - to improve their KM
processes, and, ultimately, their bottom line.
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