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Andy & Me and the Hospital - Further Adventures on the Lean Journey (Hardcover)
Loot Price: R5,538
Discovery Miles 55 380
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Andy & Me and the Hospital - Further Adventures on the Lean Journey (Hardcover)
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Based on the author's years of experience working with Toyota's
master teachers and with companies in the midst of great change,
this book follows the story established in the Shingo Prize-winning
book, Andy and Me: Crisis and Transformation on the Lean Journey.In
a cool and readable style, Andy and Me and the Hospital: Further
Adventures on the Lean Journey follows Tom Pappas's relationship
with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are
pulled into a major New York City hospital in crisis. Can they
translate and apply Toyota's powerful methods and thinking to save
the hospital from disaster?Using a compelling novel format, the
book demonstrates how to apply Lean thinking in a healthcare
setting. It illustrates the situations, characters, and plant
politics you will most likely face as you progress through your
Lean healthcare journey. As the story unfolds, you will discover
the way of thinking and behavioral changes required to implement
proven Toyota Production System (TPS) methods, tools, and thinking
in healthcare. You will learn: What a Lean transformation in a
hospital should look like The overall approach you need to take The
leadership and behavioral changes required How to improve processes
and better develop and engage people How to build and sustain a
Lean management system How to translate and apply Deming's
"profound system of knowledge" This book provides clear and simple
guidance on what it takes to successfully implement Toyota methods
in healthcare settings. It shares helpful insights on how the
different elements need to fit together to deliver measurable
process improvement results. Just like its bestselling
predecessors, this book includes study questions after each chapter
to support learning and to facilitate discussion in workshops or
classroom settings.
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