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System Trust - Researching the Architecture of Trust in Systems (Paperback, 1st ed. 2019)
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System Trust - Researching the Architecture of Trust in Systems (Paperback, 1st ed. 2019)
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Frequently enabled by digitalization, great transformations are
taking place in socio-technical systems such as energy,
telecommunications, and mobility. These transformations indicate
widespread shifts in societal infrastructure systems, rearranging
relations between governments, industries, NGOs, and consumers. In
this context, the question of trust in systems - as introduced by
sociologists Luhmann, Coleman and Giddens - acquires new urgency,
as yet uncommented upon in trust research, or socio-technical
systems debates. Focusing on the energy sector, Patrick Sumpf
analyzes the meanings of system and trust to develop a framework
for both theoretical and empirical research, which is synthesized
into an "Architecture of Trust" in systems.
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