What is communication and why is it important? Our ability to
communicate is central to everyday life and an essential skill in
social work. This easy-to-read book offers a step-by-step guide to
developing effective communication skills with a diverse range of
service users and professionals. It is the perfect guide to help
manage different communication skills in different settings, and
more importantly, encourage students to continually reflect and
develop these skills. Key features: - Wide range of case studies
from an array of service areas and user groups - Reflective tasks
and questions to stimulate critical thinking and discussion -
Skills audits to test where your strengths are and areas for
development This book is designed to guide readers in developing
their own communication style that best suits them to become an
effective social worker, whilst meeting the needs of their service
user group and individual service user.
General
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