How can we design better experiences? Experience Design brings
together leading international scholars to provide a cross-section
of critical thinking and professional practice within this emerging
field. Contributors writing from theoretical, empirical and applied
design perspectives address the meaning of 'experience'; draw on
case studies to explore ways in which specific 'experiences' can be
designed; examine which methodologies and practices are employed in
this process; and consider how experience design interrelates with
other academic and professional disciplines. Chapters are grouped
into thematic sections addressing positions, objectives and
environments, and interactions and performances, with individual
case studies addressing a wide range of experiences, including
urban spaces, the hospital patient, museum visitors, mobile phone
users, and music festival and restaurant goers.
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