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Books > Social sciences > Politics & government > Public administration
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Understanding Street-Level Bureaucracy (Paperback)
Loot Price: R876
Discovery Miles 8 760
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Understanding Street-Level Bureaucracy (Paperback)
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This wide-ranging edited volume provides a state of the art account
of theory and research on modern street-level bureaucracy,
gathering internationally acclaimed scholars to address the varying
roles of public officials who fulfill their tasks while interacting
with the public. These roles include the delivery of benefits and
services, the regulation of social and economic behavior, and the
expression and maintenance of public values. Questions about the
extent of discretionary autonomy and the feasibility of
hierarchical control are discussed in depth, with suggestions made
for the further development of research in this field. Hence the
book fills an important gap in the literature on public policy
delivery, making it a valuable text for students and researchers of
public policy, public administration and public management.
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