Books > Business & Economics > Business & management > Sales & marketing > Customer services
|
Buy Now
Mastering Salesforce CRM Administration (Paperback)
Loot Price: R1,499
Discovery Miles 14 990
|
|
Mastering Salesforce CRM Administration (Paperback)
Expected to ship within 10 - 15 working days
|
Learn about the Advanced Administration Certification Examination
and build a successful career in Salesforce administration About
This Book * Build your skills and knowledge to crack the Advanced
Admin Certification Examination * Leverage the advanced
administration capabilities of Salesforce and Salesforce1 *
Optimize and extend Sales Cloud and Service Cloud applications Who
This Book Is For This book is written for Salesforce admins who are
looking to gain an in-depth knowledge of the Salesforce platform
and grow their value in their organization. It will teach them to
implement and design advanced business process automation for the
benefit of their organization. What You Will Learn * Adopt
Lightning Experience to improve the productivity of your
organization's sales team * Create and maintain service
entitlements and entitlement processes * Process Builder basic and
advanced concepts * Different ways to deploy applications between
environments * Best practices for improving and enriching data
quality In Detail The book starts by refreshing your knowledge of
common admin tasks. You will go over Lightning Experience and
various security aspects. You will be shown how to implement
territory management in your organization and make use of custom
objects. From here, the book progresses to advanced configuration,
data management, and data analytics before swiftly moving on to
setting up advanced organization-wide features that affect the look
and feel of the application. Extend the capabilities of your
organization's Salesforce implementation by optimizing and
extending Sales Cloud, Salesforce1, and Service Cloud applications.
This guide will equip you with the tools you need to build a
successful career in Salesforce. Style and approach The book takes
a straightforward, no-nonsense approach to working with the
Salesforce CRM platform. It is filled with examples, advanced use
cases, and all the resources you need to be a Salesforce Jedi.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
|
You might also like..
|
Email address subscribed successfully.
A activation email has been sent to you.
Please click the link in that email to activate your subscription.