Have you recently hired a contractor to do some home improvements,
but after careful inspection, you noticed the work was subpar? You
are not alone. According to the National Association of Consumer
Agency Administrators and the Consumer Federation of America, home
improvement contracting was the top complaint category reported by
state and local consumer protection agencies during the last
decade.
Randal Winter has met some very distraught homeowners over the
years. Some of these people have been without kitchens for over two
years and some without bathrooms for up to fourteen months. Others
are stuck with leaking roofs after spending tens of thousands of
dollars for what they thought was going to be a new roof.
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