Conversational analysis is an interdisciplinary field that draws
on cognitive science, social psychology, sociology, pragmatics, and
the ethnography of communication. These various disciplines provide
both qualitative and quantitative foundations for conversational
analysis. The ultimate goal of this study is to investigate what
communication is: what its goals are, why people talk, and how
conversational goals are achieved. The primary concerns of this
study are to investigate the interactions among cognition, emotion,
and social norms, using the floor model proposed by Edelsky (1981)
and Schultz, Florio, and Erickson (1982), and to further develop
their model for the analysis of conversational interaction.
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