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Books > Business & Economics > Business & management > Ownership & organization of enterprises > Public ownership / nationalization
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Public Service Efficiency - Reframing the Debate (Paperback)
Loot Price: R1,582
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Public Service Efficiency - Reframing the Debate (Paperback)
Series: Routledge Critical Studies in Public Management
Expected to ship within 12 - 17 working days
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The current economic and political climate places ever greater
pressure on public organizations to deliver services in a
cost-efficient way. Focused on the costs of service delivery,
governments across the world have introduced a series of business
like practices - from performance management to public-private
partnership - in the belief that these will increase the efficiency
of their public services. However, both the debate about public
service efficiency and the policies and practices introduced to
advance it, have developed without a coherent account of what
efficiency means in this context and how it should be realized. The
predominance of a rather narrow definition of the term - very often
focused on the ratio of inputs to outputs - has tended to polarise
opinion either for or against efficiency agenda. Yet public service
efficiency, more broadly conceived, is an inescapable fact of the
public manager's task environment; indeed in the past, the notion
of efficiency was central to the emergence of the field of public
administration. This book will recover public service efficiency
from the relatively narrow terms of recent debates by examining
theories and evidence relating to technical, allocative,
distributive and dynamic efficiencies. In exploring the
relationship between efficiency and democracy, this book will move
current debates in public administration forward by reflecting on
the trade-offs between the different dimensions of efficiency that
public organizations confront.
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