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Decision Making and Healthcare Management for Frontline Staff (Paperback, 1 New Ed)
Loot Price: R1,338
Discovery Miles 13 380
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Decision Making and Healthcare Management for Frontline Staff (Paperback, 1 New Ed)
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Do you want to be a part of a service that puts service users'
needs first? Do you want to understand the complexity of workplaces
that can seem to stand in the way of achieving this? Do you want to
develop your decision-making skills to help you make realistic,
relevant decisions that put the service user first? Do you want to
develop a strategic perspective whilst still being able to attend
to the detail of service delivery? If the answer to these questions
is 'yes', read this book. To be actively involved in decisions -
and to avoid becoming passive spectators to decisions imposed from
outside - service delivery staff need strong decision-making skills
and strategic awareness. Decision Making and Healthcare Management
for Frontline Staff helps provide the thinking space needed by
service providers to ensure that the service user's experience
remains the core focus and purpose. It leads readers through a
series of reference points to help them reflect upon and understand
their own clinical situation, the factors that shape decisions made
within it, and how they can actively engage with that process. The
book will be essential reading for frontline healthcare staff and
managers in all specialties who wish to understand factors in
health service delivery beyond their own immediate professional
interests and engage actively with them to shape decisions. It also
provides educators with a practical framework of six learning units
around which healthcare management teaching and learning modules
can be designed, and discussions and reflection can be held. This
is not just another book. Russell Gurbutt has managed in this short
book to look at health service management from a multitude of
perspectives in an original and creative way. This is not a stuffy
text book, but is written in a very personal style to the reader. I
recommend this book to all health professionals, whether at the
beginning of their career or those who need a fresh insight into
their own managerial position, as well as educators who may want to
use the coffee break exercises with their students. - From the
Foreword by Pat Donovan
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