Good communication skills provide better clinical outcomes and help
avoid minor as well as major mistakes. Approximately 60-80% of
negligence claims against vets are related to poor communication,
with new graduates especially vulnerable. Communication skills are
a growing part of the curriculum in veterinary schools, recognising
how fundamental clear communication is to good practice. A Guide to
Oral Communication in Veterinary Medicine covers why communication
skills are important, the structure of typical communications and
suggested approaches, veterinary specific communication pathways
and sample scripts between vet and client. Scenarios covered
include everyday communication, dealing with challenging
situations, different species, different settings, and
communication within the veterinary team. The aim is to instil
confidence and competence, build professionalism and avoid
problems. Most current teaching is based on a toolbox approach
developed from the human medicine model. However, there is no set
standard for teaching methodology which is why this is primarily a
book for students but also includes a section for educators to
provide guidance in this nascent subject.
General
Imprint: |
5M Books Ltd
|
Country of origin: |
United Kingdom |
Series: |
Veterinary Skills Series |
Release date: |
July 2020 |
Authors: |
Ryane E. Englar
|
Dimensions: |
246 x 172 x 31mm (L x W x T) |
Format: |
Paperback
|
Pages: |
344 |
ISBN-13: |
978-1-78918-095-4 |
Categories: |
Books >
Professional & Technical >
Veterinary science >
General
|
LSN: |
1-78918-095-3 |
Barcode: |
9781789180954 |
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