In Complaint! Sara Ahmed examines what we can learn about power
from those who complain about abuses of power. Drawing on oral and
written testimonies from academics and students who have made
complaints about harassment, bullying, and unequal working
conditions at universities, Ahmed explores the gap between what is
supposed to happen when complaints are made and what actually
happens. To make complaints within institutions is to learn how
they work and for whom they work: complaint as feminist pedagogy.
Ahmed explores how complaints are made behind closed doors and how
doors are often closed on those who complain. To open these
doors---to get complaints through, keep them going, or keep them
alive---Ahmed emphasizes, requires forming new kinds of
collectives. This book offers a systematic analysis of the methods
used to stop complaints and a powerful and poetic meditation on
what complaints can be used to do. Following a long lineage of
Black feminist and feminist of color critiques of the university,
Ahmed delivers a timely consideration of how institutional change
becomes possible and why it is necessary.
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