Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour
|
Buy Now
Anger in the Workplace - Understanding the Causes of Aggression and Violence (Hardcover)
Loot Price: R2,908
Discovery Miles 29 080
|
|
Anger in the Workplace - Understanding the Causes of Aggression and Violence (Hardcover)
Expected to ship within 10 - 15 working days
|
Anger in the Workplace explores what it means to feel angry at
work. Anger has its origins in anxiety that arises from feeling
frustrated, humiliated, or threatened at work. Anxiety creates a
biological and psychological readiness to act which is guided by
whether it is acceptable to feel angry at work. Employees are more
likely to act responsibly if they feel that their anger is
acceptable. They may also act in ways that are destructive to self,
others, and the workplace if they feel that being angry is not
acceptable. Managing the development of anger and its expression in
the workplace is an important aspect in designing a better
workplace. The book defines anger and aggression by synthesizing
biological, psychological, and social perspectives. The social
acceptability of anger and the fear that it interferes with
judgment and results in aggression are discussed, as are sex and
gender-based differences in the experience of and expression of
anger and aggression. Learning to cope with anger and the
importance of owning one's anger, thinking it through, and acting
upon it constructively are also discussed. Depending how anger is
acted out, it can be the source of major contributions to
innovation and productivity or a major blocker of change and work.
The book explores how the workplace is a contributor to feeling
angry because it promotes feelings of helplessness, alienation, and
worthlessness. Hierarchical organization, power and authority
relations, and leadership styles contribute to the development of
these feelings. Desire for attachment and the fear of abandonment
and desire for autonomy and fear of engulfment in the workplace
must be managed to avoid anger. The book concludesby reviewing the
relationship between anger and organizational dynamics.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
|
You might also like..
|
Email address subscribed successfully.
A activation email has been sent to you.
Please click the link in that email to activate your subscription.