There are few skills more important to the modern fact finder
than the ability to obtain information through effective
interviewing. While most interviewing books are intended for law
enforcement, they often present harsh and accusatory techniques
that can be counterproductive in private sector
investigations.
Investigative Interviewing: Psychology, Method and Practice covers
modern techniques for private sector investigative interviews. It
outlines a highly structured and process-driven technique that
takes a non-accusatory approach, uses no intimidation or coercion,
and has been proven to achieve admission rates above 90 percent.
This time-tested methodology is easy to learn and replicate and
will help you to significantly diminish the likelihood of false
confessions.
- Illustrates the process of investigation
- Identifies the differences between the public and private
sectors
- Reviews the fundamentals of interviewing
- Covers the investigative interview method
- Explains how to overcome objections
- Considers legal challenges and litigation avoidance
Sharing insights garnered over the author s 30 years of
experience in investigations and interviewing, the book includes
case studies based on actual investigations that illustrate
industry best practices. Although the text focuses on private
sector investigations, the methods presented are also applicable in
law enforcement settings.
This book presents the tools and methods required to produce
investigative results that are legal and admissible in court. It
will help you develop the skills to ensure ethical interviewing
practice while investigating a range of situations and protecting
against those who intend to cause the organization harm."
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