Most folks in organizations dichotomize reason and emotion, often
treating emotion as an uncommon or marginal occurrence. Written in
a clear and lively style, Steve Fineman's book, Understanding
Emotion at Work, dispels this notion as he demonstrates how
emotions infuse most practices in organizational life, including
leading, decision making, organizational change, gender relations,
stress, and downsizing. Sprinkled with vivid examples, Fineman
captures the positive benefits of emotions at work as well as the
darker side of feelings and despair. Scholars, students and
practitioners alike will glean important insights from the lens of
emotion that Fineman brings to the subtleties of organizational
life' - "Linda L Putnam, Texas A&M University
"Stephen Fineman has written a wise and engaging text about
emotions and how they play out in and around organizations. He
underscores, with a range of fine examples, thoughtful commentary
and careful scholarship, the essential role of emotions in
organizational life. He applies his lens to such issues as
recruitment, leadership, decision making and change. He extends the
reach of emotions into the virtual world of work and he makes
apparent the heavy costs to people and their organizations of toxic
emotions that stem from bullying, harassment and downsizing. A
must-read in any curriculum dealing with the study of organization'
- "Peter Frost, Edgar F. Kaiser Professor of Organizational
Behaviour, Faculty of Commerce and Business Administration,
University of British Columbia, Canada Author of Toxic Emotions at
Work HBS Press 2003
"Going to work can be a great joy, a great pain, or a mixture of
the two. This clearly written, engaging and authoritative book
demonstrates the vital necessity of understanding how emotions
permeate work organisations at every level and in every situation.
No student of work and its organisation can afford to neglect this
important area of study. And no writer on work and organisation is
better placed to go to the heart of these matters than Stephen
Fineman' - "Professor Tony J Watson, Professor of Organisational
and Managerial Behaviour, Nottingham Business School
"In this book, Professor Stephen Fineman has done more of what
he does best writing eloquently and perceptively about emotions in
organizations. In this case, he is writing directly for students,
both undergraduates and postgraduates, and uses a wide range of
disciplinary insights to show how emotions are inextricably
embedded in organizational life. His book helps to launch students
on a voyage of self-discovery to learn for themselves how emotions
impact upon them and their colleagues. As someone who has long
challenged the "emotion-less" view of emotion that characterizes
much of the research on this phenomenon, he uses his considerable
skills to convey the importance, richness and nuance of emotion.
Nor does he shrink away from tackling the darker side of
organizational emotional life challenging students to reflect on
the agony, as well as the ecstasy, that passionate emotions can
cause. This book is a valuable resource for teachers wanting to
introduce students to organizations, and a fascinating and astute
aid for students interested in learning about them - "Professor
Cynthia Hardy, Department of Management, University of
Melbourne
"
Organizational life is shot through with emotions, spawning a
growing interest in topics ranging from emotional intelligence to
violence at work. Stephen Fineman provides a much-needed survey of
these topics, capturing their sprawling breadth without sacrificing
depth. Moreover, he succeeds in conveying the everyday feel of
emotions in organizational life in a way that is both engaging and
informative' - "Blake Ashforth, Jerry and Mary Ann Chapman
Professor of Business, W P Carey School of Business, Arizona State
University
"
Understanding Emotion at Work gets to the heart of what binds
and breaks organizations: emotion. It explores beyond the surface
of work to the rich emotional life bubbling underneath, showing
what employees and managers constantly deal with but are often
ill-equipped to do so.
This is the first introductory book on emotions and it's aimed
specifically at students of management and organization studies.
Written accessibly, it avoids pat prescriptions, but leaves the
reader with challenging questions about the intrisic nature of
emotions to the design and management of organizations.
Drawing on a rich discipline-field, including psychology,
sociology and organizational theory, Stephen Fineman explores a
number of familiar and not so familiar work arenas. He examines the
way emotion penetrates leadership, decision-making and
organizational change as well as newer topics like the virtual side
of organizations. Finally, he addresses the darker side of emotion
in the context of bullying, violence, sexual harassment and
downsizing.
Understanding Emotion at Work will shed light on this growing
subject for advanced undergraduates and postgraduates studying
organizational behaviour, HRM or organizational psychology.
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