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The small BIG - small changes that spark big influence (Hardcover)
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The small BIG - small changes that spark big influence (Hardcover)
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At some point today you will have to influence or persuade someone
- your boss, a co-worker, a customer, client, spouse, your kids, or
even your friends. What is the smallest change you can make to your
request, proposal or situation that will lead to the biggest
difference in the outcome?
In The small BIG, three heavyweights from the world of persuasion
science and practice -- Steve Martin, Noah Goldstein and Robert
Cialdini -- describe how, in today's information overloaded and
stimulation saturated world, increasingly it is the small changes
that you make that lead to the biggest differences.
In the last few years more and more research - from fields such as
neuroscience, cognitive psychology, social psychology, and
behavioral economics - has helped to uncover an even greater
understanding of how influence, persuasion and behavior change
happens. Increasingly we are learning that it is not information
per se that leads people to make decisions, but the context in
which that information is presented.
Drawing from extensive research in the new science of persuasion,
the authors present lots of small changes (over 50 in fact) that
can bring about momentous shifts in results. It turns out that
anyone can significantly increase his or her ability to influence
and persuade others, not by informing or educating people into
change but instead by simply making small shifts in approach that
link to deeply felt human motivations.
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