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Conflict Management and Leadership for Managers - Knowledge, Skills, and Processes to Harness the Power of Rapid Change (Third Edition)
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Conflict Management and Leadership for Managers - Knowledge, Skills, and Processes to Harness the Power of Rapid Change (Third Edition)
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All managers are conflict managers, and Conflict Management and
Leadership for Managers, Third Edition coaches current and future
organizational leaders with the knowledge and skills necessary to
prevent and manage every common source of conflict faced at work.
This text is divided into three sections: conflict management and
collaboration basics, strategies for preventing conflicts inside
your work teams and organizations, and processes and skills for
enhancing relationships with external stakeholders. This
comprehensive, all-in-one resource offers skill-based exercises,
self-assessments for role understanding and goal-setting, and a
variety of learner-friendly tools. Informed by decades of
experience working with organizations of all types, sizes,
missions, and cultures, Susan S. Raines demonstrates how effective
and creative managers positively address conflict to enhance
collaboration and mission achievement, thrive in rapidly changing
environments, and craft a positive brand image for both one’s
organization and their own career. Updates to the Third Edition:
Greatly expanded coverage of DEI-related conflict management woven
into all sections for greater racial, ethnic, gender and sexuality,
cultural, and religious sensitivity and situational specificity
coverage. Greater coverage of the roles of social media and
technology in increasing and decreasing conflict and suggested
technological strategies to utilize and/or mitigate increasingly
modernizing work communication methods and advancement challenges.
More coverage of distributed hybrid workplace issues around team
cohesion, employee motivation, and connectedness relevant to
industry-wide environmental changes initiated by the COVID-19
pandemic. Increased coverage of informal conflict and dispute
resolution that are more common and nuanced, providing more
granular application of skills and strategies. Improved art program
for visual learners. Updated relevant court rulings and federal
policies to stay in step with current legal best-practice.
General
Imprint: |
Rowman & Littlefield Publishers
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Country of origin: |
United States |
Release date: |
October 2023 |
Authors: |
Susan S. Raines
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Dimensions: |
254 x 178mm (L x W) |
Pages: |
528 |
Edition: |
Third Edition |
ISBN-13: |
978-1-5381-7796-9 |
Categories: |
Books
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LSN: |
1-5381-7796-X |
Barcode: |
9781538177969 |
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