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Food and Beverage Management in the Luxury Hotel Industry (Paperback)
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Food and Beverage Management in the Luxury Hotel Industry (Paperback)
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This book is an introduction to the management of Food &
Beverage operations within luxury hotel environment. It provides
detailed coverage of operational areas within the Food &
Beverage department, based on multiple real industry examples,
allowing the reader to grasp the intricacies of the day to day
running of outlets. A reference for any hospitality management
student wishing to gain sufficient knowledge in the subject, it
also demonstrates how to conduct a quantitative and qualitative
analysis of the department, through revenue and cost management,
and quality audits. And it looks at the various trends shaping the
industry today, particularly focusing on sustainability issues and
ethical concerns. The textbook is divided in several main sections,
gradually familiarizing the reader with the complexity of
management activities within the Food and Beverage department. The
main departments involved within Food & Beverage are presented,
and their respective functions outlined in details. At the end of
each chapter the reader is invited to test his knowledge through
realistic industry case studies. Action plans and proposed
solutions will be suggested, as well as recommendations of how to
improve customer satisfaction and increase profitability within the
organization. Students will then be able to conduct an operational
analysis and a ""business health check"" to any given F&B
organization. The book will be useful to hospitality management
students, restaurant managers, and F&B professionals in
supervisory positions already working in the hotel industry.
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