The Wills and Inheritance Protocol sets out the Law Society's
preferred practice in will drafting, probate and estate
administration and supports the provision of consistent and high
quality services by legal practices. The Protocol aims to raise
standards of client care and service by: improving communication
between practices, clients and beneficiaries increasing
transparency and therefore understanding of the necessary processes
encouraging practices to agree timescales and service levels with
clients. Meeting the obligations of the Protocol is the cornerstone
of the new Wills and Inheritance Quality Scheme and will also help
all legal practices to: demonstrate high standards of practice to
clients and others meet legal requirements achieve compliance with
outcomes-focused regulation provide a consistent level of service.
This book contains the full text of the Protocol version 1.0 and an
appendix with relevant statutory extracts and guidance on good
practice.
General
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