9/11 revealed serious public sector shortcomings in such areas as
border security and immigration control, cybersecurity, and first
responses to hostile acts. This book focuses on how to make
government more effective, especially in our post-9/11 era of
heightened concern for national and homeland security. "Meeting the
Challenge of 9/11" is a top-to-bottom guidebook for improving
government organization and performance. While it specifically
addresses the key issues of homeland security (biodefense, border
security, immigration control, and infrastructure protection), it
has a broader agenda - the renewal of an effective, well-managed
government. The chapter authors have extensive senior-level
experience in managing government organizations or in analyzing
government organization and management. Most are Fellows of the
National Academy of Public Administration and active participants
in NAPA's Standing Panel on Executive Organization and Management.
General
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