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PROPEL to Quality Healthcare - Six Steps to Improve Patient Care, Staff Engagement, and the Bottom Line (Paperback)
Loot Price: R1,081
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PROPEL to Quality Healthcare - Six Steps to Improve Patient Care, Staff Engagement, and the Bottom Line (Paperback)
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You got into healthcare because you wanted to help people, but
quickly discovered providing high-quality care is challenging.
Seemingly impossible demands are placed on you and your team. Some
coworkers are constantly complaining; others are in their silos
doing only what they must to get through the long days.
Collaboration is often lacking, and patients suffer the painful
consequences. It's easy to become overloaded with work and
overwhelmed with negativity. This is not how the healthcare
profession has to be. There is a new science - Positive Psychology
- that studies how people are able to perform extraordinarily well
in challenging situations. After a dozen years of research in
prestigious medical centers, an evidence-based method for applying
this science has been developed. That six step program is PROPEL.
You will read stories illustrating the experiences of doctors,
nurses and administrators who learned to use PROPEL to transform
their professional life (and, for many, their personal life as
well). You will learn how they were able to attain remarkable
results with their teams, units and clinics: * Staff callout and
FMLA decreased 75% * Wait times for chemotherapy infusion reduced 6
hours * Staff turnover dropped 80% * Pediatric MRI scheduling
driven down from 14 weeks to 10 days * Bone marrow transplant
procedures increased by 50% * ED diversion due to psychiatric
patient boarding virtually eliminated * Patient fall rate cut by
70% * Use of agency and travelers nurses abolished * Patient
satisfaction scores up 50% The cumulative impact to the bottom line
has been calculated to be millions of dollars. The most meaningful
measure of PROPEL's success, however, comes from the thousands of
dedicated professionals who have expressed heartfelt gratitude for
having learned how to recapture their joy for working in
healthcare.
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