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New Perspectives on Retailing and Store Patronage Behavior - A Study of the interface between retailers and consumers (Hardcover, 2004 ed.)
Loot Price: R1,543
Discovery Miles 15 430
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New Perspectives on Retailing and Store Patronage Behavior - A Study of the interface between retailers and consumers (Hardcover, 2004 ed.)
Series: International Studies in Entrepreneurship, 4
Expected to ship within 10 - 15 working days
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Retailing and consumer patronage behavior constitute fascinating
research areas within the field of marketing. Retailing contributes
to an increasing proportion of gross national products and
employment but is, however, also faced with problems and
opportunities like increased product complexity, rapidly changing
consumer expectations, and the introduction of new technologies.
Also, consumers are facing markets of increasingly complexity when
making decisions on how to conduct their behavior, primarily as a
result of new technologies, shorter products life cycles in
general, and higher complexity of products and services. In this
book, we present and deal with various topics in relation to
retailing and consumer patronage behavior. Together, these topics
involve different problem settings and draw on different theories,
models and statistical techniques. However, it is common to all the
results presented in the following chapters (with the exception of
chapter II) that they, in total or in part, rest on a major survey,
which was conducted by the authors in 1999. Our now retired
colleague, Hans Engstrom participated in preparing this survey and
did a great job in providing research ideas. For this, and for many
stimulating discussions, we are highly grateful."
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