Terrorism threats and increased school and workplace violence have
always generated headlines, but in recent years, the response to
these events has received heightened media scrutiny. Critical
Incident Management: A Complete Resource Guide, Second Edition
provides evidence-based, tested, and proven methodologies
applicable to a host of scenarios that may be encountered in the
public and private sector. Filled with tactical direction designed
to prevent, contain, manage, and resolve emergencies and critical
incidents efficiently and effectively, this volume explores: The
phases of a critical incident response and tasks that must be
implemented to stabilize the scene Leadership style and techniques
required to manage a critical incident successfully The National
Incident Management System (NIMS) and the Incident Command System
(ICS) Guidelines for responding to hazardous materials and weapons
of mass destruction incidents Critical incident stress management
for responders Maintaining continuity of business and delivery of
products or services in the face of a crisis Roles of high-level
personnel in setting policy and direction for the response and
recovery efforts Augmented by Seven Critical Tasks (TM) that have
been the industry standard for emergency management and response,
the book guides readers through every aspect of a critical
incident: from taking initial scene command, to managing resources,
to resolution, and finally to recovery and mitigation from the
incident. The authors' company, BowMac Educational Services, Inc.,
presently conducts five courses certified by the Department of
Homeland Security. These hands-on "Simulation Based" Courses will
prepare your personnel to handle any unexpected scenario. For
additional information contact: 585-624-9500 or
[email protected].
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