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Exit, Voice, and Solidarity - Contesting Precarity in the US and European Telecommunications Industries (Hardcover)
Loot Price: R2,842
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Exit, Voice, and Solidarity - Contesting Precarity in the US and European Telecommunications Industries (Hardcover)
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Downsizing, outsourcing, and intensifying performance management
have become common features of corporate restructuring. They have
also helped to drive up job insecurity and inequality. Under what
conditions do companies take alternative approaches to
restructuring that balance market demands for profits with social
demands for high quality jobs? In Exit, Voice, and Solidarity,
Doellgast compares strategies to reorganize service jobs in the US
and European telecommunications industries. Market liberalization
and shareholder pressure pushed employers to adopt often draconian
cost cutting measures, while labor unions pushed back with creative
collective bargaining and organizing campaigns. Their success
depended on the intersection of three factors: constraints on
employer exit, support for collective worker voice, and strategies
of inclusive labor solidarity. Together, these proved to be crucial
sources of worker power in fights to keep high quality jobs within
core employers, while extending decent pay and conditions across
increasingly complex networks of subsidiaries, subcontractors, and
temporary agencies. Based on research at incumbent telecom
companies in Denmark, Sweden, Austria, Germany, France, Italy, UK,
US, Czech Republic, and Poland, this book provides an original
framework for analyzing cross-national differences in restructuring
strategies and outcomes.
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