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Performance Management - A Business Process Benchmarking Approach (Hardcover, 1st ed): A. Rolstadas Performance Management - A Business Process Benchmarking Approach (Hardcover, 1st ed)
A. Rolstadas
R2,458 Discovery Miles 24 580
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The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide readers with a detailed overview of performance measurement and productivity improvement techniques and practice.

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