Focus on operational management: A generic approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation. The following topics are discussed: The new workplace environment; The changing role of the operational and first-time manager; Operational planning, operational decision-making and problem-solving, organising operational resources, operational control, and leadership; Employment relations in the workplace; Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.

Focus on management principles: A generic approach presents management principles needed in the workplace today, to ensure the sustainability of an organisation. The following topics are discussed: How management theory has evolved and the environment in which management operates; The tasks of management; Leadership, teamwork and interpersonal skills; Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics, change management and HIV/Aids in the workplace.

Fundamentals of office management is aimed specifically at students studying office management and business administration at higher education institutions, as well as employees in an office environment. The topics covered have been identified by researching the tasks and responsibilities of office professionals in different organisations in South Africa.

The textbook thoroughly covers the first-year business management syllabus. It provides a general introduction to the business environment in South Africa, then moves on to discuss general management principles such as leadership, motivation and control before focusing on management functions such as marketing, finance, operations management and purchasing and supply chain management. The book gives students a solid theoretical grounding using an accessible, practical approach. The book also makes use of features such as information boxes, case studies, critical thinking boxes and glossaries to engage students and facilitate application of learning. Less dense than the bestselling title Introduction to Business Management, Principles of Business Management is aimed specifically at first-year students at universities of technology. It is divided into four parts: Introduction to business management, management tasks, The functional areas of management, and entrepreneurship and the business plan. Features: critical thinking boxes prompt the student to think about issues or problems in the South African business world and offer solutions; information boxes including articles, examples and documents which create interest and relevance for the student; key terminology is highlighted in the text and explained in an end-of-chapter glossary and this provides the students with a useful checklist of terms learnt; case studies to aid understanding and also motivate students to learn; the case study concludes the chapter and allows practical application of the concepts therein.