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This book explores Europe's third sector - the non-profit
organisations and providers of social services such as mutuals,
co-operatives, associations, voluntary organisations and charities:
these elements of a civil society are important yet often
overlooked features in contemporary socio-economics and social
policy. The pathbreaking contributions examine the third sector in
Europe within a framework which seeks to conceptually integrate two
hitherto separate debates: that concerning the 'social economy' of
co-operatives and mutuals, and the debate on voluntary, civil
society and non-profit organisations. Theoretical concepts are
developed and debated, and the relationship between the development
of national societies, public welfare and the third sector are
explored. The book goes on to discuss the crucial role of the state
and public policies - including measures that have been introduced
at the European Union level. The contributions reveal the need for
policy perspectives and forms of governance that respect the added
value of third sector organisations, without separating them. It is
argued that, in future European welfare models, it is not the size
of a third sector that matters, but rather the overall impact of
its civic principles. With its informative contributions about the
third sector in various EU countries, the theoretical approaches
offered and the ways in which policy issues are dealt with, this
book will be of great interest to a wide-ranging audience
including: social policy scholars, economists, political scientists
and policymakers with an interest in the evolution of the third
sector.
First published in 1997, this volume is about the challenge of
introducing business-originated concepts of quality assurance,
personal social services are currently confronted with all over
Europe. Undoubtedly, the new orientation towards a more
business-like approach in social welfare settings will raise
professionalism, "client-orientation" and controlling (instead of
mere inspection). There is evidence, however, that the
specificities of personal social services are not always taken into
account if it comes to introducing market values and mechanisms.
Due to this development it becomes essential to promote more
adequate criteria for quality standards in the very field of
personal social services. The challenge is to maintain a certain
standard of service provision while at the same time reconsidering
the preconditions for defining quality. This will imply the search
for a consensus between allegedly diverging approaches, i.e.
between their different basic concepts, aims and standards. Given
the social and economic context within which these developments are
taking place, the focus of the contributions is on their critical
assessment in different European countries. An overview is given
about national developments in the areas of care for older persons
and other social services. The contributors from Austria, Belgium,
Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden,
and the UK look at how and by whom quality is defined and what
challenges the actors of the traditionally mixed economy of
personal social services are meeting. Empirical evidence about user
involvement and satisfaction is given but also theoretical
reasoning about the impact of business approaches on a "pubic
good". Thus, the book tries to fill an important gap in practice,
research and policy-making concerning personal social services and
quality issues.
This book addresses the practice of social innovation, which is
currently very much in the public eye. New ideas and approaches are
needed to tackle the severe and wicked problems with which
contemporary societies are struggling. Especially in times of
economic crisis, social innovation is regarded as one of the
crucial elements needed to move forward. Our knowledge of its
dynamics has significantly progressed, thanks to an abundance of
studies on social innovation both general and sector-specific.
However, despite the valuable research conducted over the past
years, the systematic analysis of social innovation is still
contested and incomplete. The questions asked in the book will be
the following: 1. What is the nature of social innovations? 2.What
patterns can be identified in social innovations emerging at the
local level? 3.How is the emergence and spread of social
innovations related to urban governance? More precisely, which
conditions and arrangements facilitate and hinders social
innovation? We explore these questions using different types of
data and methods, and studying different contexts. In particular,
we focus on innovations that aim at solving problems of the young
unemployed, single parents and migrants. This analysis is based on
original research carried out in the period 2010-2013 in the
framework of a European project with a specific empirical research
strategy. Research was carried out in 20 cities in 10 different
European countries.
This book addresses the practice of social innovation, which is
currently very much in the public eye. New ideas and approaches are
needed to tackle the severe and wicked problems with which
contemporary societies are struggling. Especially in times of
economic crisis, social innovation is regarded as one of the
crucial elements needed to move forward. Our knowledge of its
dynamics has significantly progressed, thanks to an abundance of
studies on social innovation both general and sector-specific.
However, despite the valuable research conducted over the past
years, the systematic analysis of social innovation is still
contested and incomplete. The questions asked in the book will be
the following: 1. What is the nature of social innovations? 2.What
patterns can be identified in social innovations emerging at the
local level? 3.How is the emergence and spread of social
innovations related to urban governance? More precisely, which
conditions and arrangements facilitate and hinders social
innovation? We explore these questions using different types of
data and methods, and studying different contexts. In particular,
we focus on innovations that aim at solving problems of the young
unemployed, single parents and migrants. This analysis is based on
original research carried out in the period 2010-2013 in the
framework of a European project with a specific empirical research
strategy. Research was carried out in 20 cities in 10 different
European countries.
First published in 1997, this volume is about the challenge of
introducing business-originated concepts of quality assurance,
personal social services are currently confronted with all over
Europe. Undoubtedly, the new orientation towards a more
business-like approach in social welfare settings will raise
professionalism, "client-orientation" and controlling (instead of
mere inspection). There is evidence, however, that the
specificities of personal social services are not always taken into
account if it comes to introducing market values and mechanisms.
Due to this development it becomes essential to promote more
adequate criteria for quality standards in the very field of
personal social services. The challenge is to maintain a certain
standard of service provision while at the same time reconsidering
the preconditions for defining quality. This will imply the search
for a consensus between allegedly diverging approaches, i.e.
between their different basic concepts, aims and standards. Given
the social and economic context within which these developments are
taking place, the focus of the contributions is on their critical
assessment in different European countries. An overview is given
about national developments in the areas of care for older persons
and other social services. The contributors from Austria, Belgium,
Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden,
and the UK look at how and by whom quality is defined and what
challenges the actors of the traditionally mixed economy of
personal social services are meeting. Empirical evidence about user
involvement and satisfaction is given but also theoretical
reasoning about the impact of business approaches on a "pubic
good". Thus, the book tries to fill an important gap in practice,
research and policy-making concerning personal social services and
quality issues.
Dieses Handbuch gibt einen umfassenden UEberblick uber alle
relevanten Aspekte der Sozialen Dienste in Deutschland. Es
behandelt historische und theoretische Grundlagen, Fragen der
Steuerung und institutionellen Strukturen sowie internationale bzw.
europaische Entwicklungen im Bereich der Sozialen Dienste. Daruber
hinaus wird die Bedeutung Sozialer Dienste in zentralen
Politikfeldern nachgezeichnet sowie die Mikrostruktur von
Dienstleistungskulturen aus der Perspektive der Professionellen und
der Klienten bzw. Konsumenten behandelt. Das Handbuch Soziale
Dienste ist ein unverzichtbares Kompendium sowohl fur die
wissenschaftliche Auseinandersetzung als auch die
praktisch-politische Beschaftigung mit diesem zunehmend wichtiger
werdenden Bereich des deutschen Sozialstaates.
In der Diskussion des Verhaltnisses von Sozialpolitik und
Wirtschaftspolitik gab es immer wieder Kontroversen, insbesondere
zur Frage des wirtschaftlichen Werts der Sozialpolitik. Eines aber
war bis in die jungste Zeit konstant: die weitgehende Trennung von
beiden Politikbereichen als Sektoren mit je eigenen Prioritaten und
Wertorientierungen. Inzwischen ist es jedoch in der Sozialpolitik
selbstverstandlich geworden, hier auch wirtschaftlichen und
wirtschaftspolitischen Erwagungen Raum zu geben. Das betrifft die
Frage der wirtschaftlichen Effekte von Reformen der
Alterssicherungssysteme ebenso wie die wirtschaftspolitischen
Effekte bestimmter Familienpolitiken. Diese Verklammerung sozial-
und wirtschaftspolitischer Zugangsweisen hat in jungster Zeit auch
in der Diskussion um eine investive Orientierung der Sozialpolitik
ihren Ausdruck gefunden. Die Autoren dieses Bandes greifen diese
Problematik auf und bundeln dabei die Beitrage zu drei
Problembereichen.
Der Begriff des 'Wohlfahrtspluralismus' lenkt die Aufmerksamkeit
darauf, dass soziale Wohlfahrt nicht allein durch staatliche
Sozialpolitiken bestimmt ist. Beitrage von seiten des Marktes, von
Familien, Privathaushalten und informellen sozialen Netzen sowie
aus dem zivilgesellschaftlichen Bereich freier Trager und
Initiativen spielen bei der Wohlfahrtsproduktion mehr als eine nur
untergeordnete Rolle. Damit richtet sich der analytische Blick auf
eine Aufhellung der Bedeutung von Institutionen, die jenseits von
Staat und Markt, aber doch in enger Verflechtung mit beiden
operieren. Der Begriff zielt gleichzeitig auch auf konzeptionelle
Fragen einer Sozialpolitik, der es darum zu tun ist,
gesellschaftliche und gemeinschaftliche Solidarformen anzuerkennen
und zu nutzen. Eine dementsprechende (Um)Verteilung von Aufgaben
und Verantwortlichkeiten zwischen staatlichen und
gesellschaftlichen Instanzen in neuartigen "welfare mixes" schafft
nicht nur Moglichkeiten zur Freisetzung von Synergieeffekten; sie
notigt auch dazu, die Frage nach sozial und politisch gerechten
Losungen wieder neu zu stellen.
Neben einem ausfuhrlichen Einleitungs- und Uberblicksbeitrag der
Herausgeber zum Stand der internationalen Diskussion enthalt der
Band eine Reihe analytischer Aufsatze von in- und auslandischen
Autoren sowie ein Kapitel mit Beitragen, in dem Chancen und
Herausforderungen (z. B. der Stadt- und Sozialplanung, von sozialen
Diensten im Bereich von Alten- und Kinderbetreuung u. a. m.)
erortert und illustriert werden
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