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Disasters experienced by the hospitality industry have steadily increased over the past few decades, and the industry has emerged as one of the most vulnerable businesses to disasters and emergencies, with a wave of catastrophic events striking it in recent years. Disaster management has become a vital tool as key industry players seek ways to cope with these unexpected events. Disaster Planning and Preparedness in the Hotel Industry reveals that a majority of hotels are not financially capable to prepare and train personnel, and unable to afford financing activities or disaster and emergency preparedness plans and programs. Furthermore, it finds that although emergencies bring about trauma and hardship in hotels, they are at the same time establishing a re-engineered life cycle. The book goes on to suggest that for hotels to be well managed and adequately prepared for emergency, all stakeholders should be engaged in removing setbacks and barriers to effective disaster and emergency management and planning. It concludes that Jordanian hotel managers and stakeholders should establish a well detailed emergency planning and preparedness schedule and outline details of the collaborative management plan for emergency cases. By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers and scholars on how to read, manage, and overcome the impact of emergencies in the hospitality industry.
Since the last few decades, the tourism and hospitality industry in the world generally and in Southeast Asia particularly has been subjected to several disasters and crises affecting the inbound arrivals and tourist revenue, creating multiple challenges for the private and public sectors. A wave of catastrophic events, such as the September 11 attacks on the World Trade Center in New York, terrorist attacks in Bali, Southeast Asia Tsunami, Arab spring revolution, as well as crisis management and organizational learning, have increased awareness among hospitality and tourism scholars, raising questions about how to read, manage and mitigate the effects of such events on the hospitality and tourism sectors. This monograph read the Thailand profile in depth, and investigated the impact of current disasters on one of the most popular destinations in Southeast Asia. The current crises affecting hospitality and tourism industry, and the most effective strategies for coping with such hazardous events. Furthermore, disaster and crisis management in hospitality and tourism industry.
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