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Disasters experienced by the hospitality industry have steadily
increased over the past few decades, and the industry has emerged
as one of the most vulnerable businesses to disasters and
emergencies, with a wave of catastrophic events striking it in
recent years. Disaster management has become a vital tool as key
industry players seek ways to cope with these unexpected events.
Disaster Planning and Preparedness in the Hotel Industry reveals
that a majority of hotels are not financially capable to prepare
and train personnel, and unable to afford financing activities or
disaster and emergency preparedness plans and programs.
Furthermore, it finds that although emergencies bring about trauma
and hardship in hotels, they are at the same time establishing a
re-engineered life cycle. The book goes on to suggest that for
hotels to be well managed and adequately prepared for emergency,
all stakeholders should be engaged in removing setbacks and
barriers to effective disaster and emergency management and
planning. It concludes that Jordanian hotel managers and
stakeholders should establish a well detailed emergency planning
and preparedness schedule and outline details of the collaborative
management plan for emergency cases. By identifying major
emergencies that have occurred in the hotel industry; investigating
hotels' preparation for emergencies in the past; and exploring how
hotels manage and overcome such emergencies; this book will
increase the awareness of emergency managers and scholars on how to
read, manage, and overcome the impact of emergencies in the
hospitality industry.
Since the last few decades, the tourism and hospitality industry in
the world generally and in Southeast Asia particularly has been
subjected to several disasters and crises affecting the inbound
arrivals and tourist revenue, creating multiple challenges for the
private and public sectors. A wave of catastrophic events, such as
the September 11 attacks on the World Trade Center in New York,
terrorist attacks in Bali, Southeast Asia Tsunami, Arab spring
revolution, as well as crisis management and organizational
learning, have increased awareness among hospitality and tourism
scholars, raising questions about how to read, manage and mitigate
the effects of such events on the hospitality and tourism sectors.
This monograph read the Thailand profile in depth, and investigated
the impact of current disasters on one of the most popular
destinations in Southeast Asia. The current crises affecting
hospitality and tourism industry, and the most effective strategies
for coping with such hazardous events. Furthermore, disaster and
crisis management in hospitality and tourism industry.
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