* Designed for students of public administration at every level who need to know and understand how technology can be applied in today's public management workplace * Explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues. * Provides real-life examples about the need for policies and procedures to safeguard our technology infrastructure while providing greater openness, participation, and transparency * Contains all new material on blockchain technology, artificial intelligence, cryptocurrency, the latest developments in cybersecurity (including ransomware), big and visualized data, and the spread of misinformation * Includes a website maintained by the authors that contains YouTube Videos, PowerPoint presentations, sample quizzes, and group assignments for instructors to consider.

* Designed for students of public administration at every level who need to know and understand how technology can be applied in today's public management workplace * Explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues. * Provides real-life examples about the need for policies and procedures to safeguard our technology infrastructure while providing greater openness, participation, and transparency * Contains all new material on blockchain technology, artificial intelligence, cryptocurrency, the latest developments in cybersecurity (including ransomware), big and visualized data, and the spread of misinformation * Includes a website maintained by the authors that contains YouTube Videos, PowerPoint presentations, sample quizzes, and group assignments for instructors to consider.

Ancient Rome and Athens were once considered by every indication, great cities European cities have endured a number of long wars that nearly destroyed them permanently. In the U.S., the City of San Francisco was nearly wiped out by the earthquake of 1906 and in 1871 the City of Chicago was nearly destroyed by fire. In nearly every case, these major cities were able to recover, rebuild, transform, making them stronger and more resilient. Today the so-called "smart cities" movement is based in part on the confluence of new technologies, economic growth, a re-evaluation of quality of life factors, as well as the resurgence of interest in cities across the globe. For example, only recently have we witnessed the trend towards urban growth in American cities. Today the outward migration has reversed itself after decades of residents moving to the suburbs or further out to rural parts of the country. Now, people are returning to our cities, or have decided not to leave as their forefathers had before them. This reinforces the need to re-think and to act differently when it comes to urban planning and maintaining sustainable cities. Even the smartest of cities can not rest on their past success. Smart cities require a constant process of vision, execution, and renewal, which makes it more a journey than a destination. There are many elements that comprise a smart or intelligent city. This book was created to further explore those elements and the pathways towards becoming and maintaining a smart city. This book is a collection of works from thought-leaders across the globe, with authors currently residing in no less than 10 countries including France, Spain, Italy, Belgium, South Africa, Japan, Saudi Arabia, Singapore, and Russia, in addition to the United States. The twenty-seven chapters reveal that there is far more in common than not, as each author shares their research and insights, all aimed at helping the reader better understand and appreciate the contemporary smart city movement. As the smart cities movement gains attention, some have been critical - going as far to say that this is only a passing fad or a relabeling of current events. Whether this is a fad or not, one thing is crystal clear, cities are growing and are here to stay. It is an undeniable fact that growing populations place an enormous strain on our cities in terms of transportation, infrastructure, public safety, health, education, and the quality of natural resources such as water and air. Finally there is the issue of energy and sustainability from an environmental perspective. The fall of ancient Rome may not have happened in a day, but its decline and those of other, once great, cities provide both lessons and warnings that are instructive. These lessons remind us that in the end cities are a profound collection of citizens, and without their meaningful engagement we may be left with cities that are no longer smart.

With all the responsibility and challenges, little has been written about the state CIO Leader, until now. This book is with 37 contributors among 26 chapters, is designed to serve as a thought leadership guide aimed at the practitioner as well as those who seek to better understand the roles and responsibilities of today's evolving State CIO. It is estimated that states will spend $157.5 billion on technology through 2015. The average tenure of a state CIO is approximately 2.5 years, and increasingly both the demands and expectations have risen dramatically. Today's state CIO plays a greater strategic role than ever before when it comes to technology infrastructure, as well as providing key statewide citizen services and communications systems. This book is the ultimate thought-leaders guide.

A Must for elected leaders and public managers wanting to master the art of Web 2.0 and Civic Media aimed at better engaging citizens and government. This handy, easy-to-read book is an excellent resource for better understanding how social media tools can be used by government.

With billions of dollars being spent every year by governments around the world, the field of eHealth provides great hope in providing citizens with access to health information as never before, to streamline the very process of healthcare delivery through better use of cutting-edge technology and to reduce costs through the efficiencies of technology applications. This book contains an enlightened collection of information written by 24 practitioners and researchers around the globe. This book is not designed to be a how-to manual; instead, it was designed to offer insights as to the issues of the day and how various governments, institutions, and businesses are developing creative solutions utilizing the latest in technology.

This book lays out an impressive, well-articulated set of trends that have affected or will soon affect local governments throughout the nation through technology. Amazingly, as Dr. Shark points out, all of this massive change has occurred within the past 12 years. While technology trends continue to play out in the local government realm, public managers, mainly city and county managers and assistant city and county managers, have experienced quite a number of challenges in navigating the brave new world. Dr. Shark chose local governments as the primary focus because their jurisdictions are where most innovation and experimentation takes place. Despite its focus, this book should be especially helpful to state governments, and perhaps federal agencies, trying to better understand the challenges local governments face. The Seven Trends that will Transform Local Government through Technology is a must-read for all public managers who are seeking answers about how all the pieces fit together and, as importantly, why. No other book on this subject lays it out as convincingly as this one.

This a must-read for all managers seeking to better understand the latest trends and practices in the public technology field and how the issue of governance and technology leadership can best be addressed. Do not be fooled by the term "CIO Leadership" in the book's title, as this book is as much about public safety communication leadership as it is about technology and the evolving nature of governance. Technology, regardless of its sophistication, is nothing more than a set of tools requiring some form of leadership to take advantage of what it does and how it can be best used. Someone, however qualified and regardless of rank and title in the public safety organization or government structure, is in charge of technology. Many excellent books have been written about specific parts of public safety communications such as radios, interoperability, leadership, Next Gen 911, GIS, the integration of voice data and video systems, and even social media. Until now, no one book has attempted to look at the entire mix and provide a larger framework, from multiple authors, for better understanding the latest thoughts and trends in this critical area that affects millions of lives each day. Working with APCO International, Dr. Shark chose to focus on local governments as the primary innovator in this sector. After all, this is where innovation and experimentation takes place. The special foreword by Harvard University's Zach Tumin and William J. Bratton, former chief of police in Los Angeles and former Commissioner of Police in New York City and Boston, who together have authored their own book, "Collaborate or Perish," provides for an excellent framework for getting the most out of this book.

This book focuses on how local governments can best take advantage of performance measurement using best practices and employing new technologies. This book contains chapters from 40 thought leaders from over 17 countries, each with a unique global perspective. As local governments confront and embrace the new social media applications, the center of attention no longer focuses simply on the web portal - instead the spotlight has evolved to many new technology channels of innovation and away from the standard web portal.